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Sapphire Rooms Casino – A bit of a Gem?

Sapphire Rooms Casino Review

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Sapphire Rooms casino is one of the newer kids on the block in the online gambling world, created by indie casino company Nektan Gaming. With the focus on the mobile casino market, and a host of games all developed in-house, Sapphire Rooms Casino attempts to stand out from the rest of the pack and deliver something different, and with a host of unique games, great optimisation for mobile gamers, some very enticing bonuses for new players and regular customers, they certainly succeed in bringing something different to the online casino market.

This site offers a pretty nice bonus package to new customers that certainly competes with the older and more established brands on the market. It mostly comes in the form of a good old deposit match – new customers will get up to £500 in welcome bonuses, staggered across the first few times they put money into their account. The first deposit is a generous 200% match up to £50, the second is a 100% deposit match up to £200, and the third is a 50% bonus up to £250. So, £500 in total, for which players will have to deposit £725 to receive. Not a bad deal, and the wagering requirements needed in order to actually be able to withdraw the money as cash aren’t too bad either – a standard 30 times.

Players can also opt for a £5 no-deposit bonus, although this isn’t as good as it sounds – it carries a quite incredible 100 times wagering bonus, one of the highest anywhere in the online casino world. That’s to be used strictly for testing out the games – it even has a maximum of £25 winnings, to boot, so you’re unlikely to get much from the offer. Fortunately, the regular bonuses on offer won’t leave you feeling left out either – Sapphire Rooms Casino has a host of regular promotions and special offers that allow you to boost your deposits even when you’ve been playing at the casino for some time. Overall, ignoring the no-deposit bonus, it’s a nice package for new sign-ups and regular stalwarts alike, certainly competitive with some of the biggest brands out there in the online casino world and worth checking out.

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One of the best things about smaller indie casinos like Sapphire Rooms is that they produce all their own games themselves, so you can be sure that you can’t find the games here on offer anywhere else. This isn’t another casino just using the same games as all the other major operators – they have a real personality of their own and all of their games are totally unique to Sapphire Rooms Casino. The focus is definitely on the slots, although there are a few table games included too. Frustratingly, they’re really badly ordered on the website, without even the ability to separate the slots from the table games when you’re browsing their library. This could really do with improvement.

Despite that, the games on offer are actually very good, and have some nice variety to them as well. There are simpler slots too, not just the complex 30-line monsters, and the table games are pretty self-explanatory. Overall, Sapphire Rooms Casino have done a great job of producing their own library of games, and while that has resulted in a smaller collection of available titles, what’s on offer is varied enough to satisfy almost any customer coming through, regardless of playing style, preference and bankroll.

As we mentioned above, a Sapphire Rooms Casino review will pick up on how this site develops all their own games in-house, so the software is uniquely built for the website. While that might lead to some concerns about quality, the graphics on the games is all up to a pretty high standard, and the games have been independently tested to ensure that they’re fair, the random number generators work smoothly, and that you’re getting what you pay for. What’s more, with Sapphire Rooms Casino focusing on the mobile market, the games are all designed with handheld devices in mind, so if you’re someone who likes to gamble on the go, you’ll find all of the games in their library available on your phone, and fully optimised too.

The layout of the website is somewhat frustrating, and some of the games lack the more advanced features that you might find on software provided by larger third-party developers. In general, Sapphire Rooms Casino keeps it simple and functional. Some players may prefer that, others might not – it’s all a matter of choice. But the software here is certainly solid and trustworthy – this is a very professional outfit that definitely competes with the best the industry has to offer.

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Unlike some other small indie casinos, Sapphire Rooms offer a wide range of payment options for deposits and withdrawals, so you have a good choice when it comes to moving money to and from your account. Major credit and debit cards are accepted, and there’s also the option to use a variety of e-payment methods like Skrill and Neteller for quicker withdrawals (although PayPal isn’t an option, which will be frustrating for some players who prefer to use it to do their banking).

All Sapphire Rooms reviews point out the fact the main problem, however, comes with the addition of a 72-hour internal processing time, or ‘pending period’, added on to withdrawals from Sapphire Rooms Casino. This is in addition to the time your payment will take to clear with your bank or the e-payment company you use, which means that, in practice, most withdrawals can take over a week for you to get your hands on your cash. This is far from an unknown practice among casinos, but for a small indie company to be taking such a step against the customer, it’s really frustrating. It’s not hard to find places that don’t add in this needless time to withdrawals, even among smaller casinos on the market, so this might be a reason for some players to stay away, even if there have been few reports of problems with the withdrawals actually going through overall.

Sapphire Rooms Casino Pros & Cons

Pros:

  • A nice indie casino offering a real personality, uniqueness and flavour to its online casino
  • Really well-optimised for mobile devices so you can game on the go without any technical issues
  •  A great collection of games developed in-house that you can’t find anywhere else on the market
  • Some very good bonuses for both new customers signing up and weekly offers for regular players
  • Fully-functional VIP section to give extra special features for high rollers
  • A decent balance between slots and table games overall
  • Very good payout rates, particularly for table games where the figures are over 98%
  • Fully audited payout rates and games tested by independent companies to ensure that you’re getting a fair deal as a player
  • All games available on mobile devices

Cons:

  • A lack of 24 hour customer support or a live chat option, with the support system lagging behind more established companies on the market
  • Not as wide a choice as some other online casinos due to the games all being first-party developed
  • Some games lack the additional features of many games developed by bigger third-party companies
  • No option to pay via PayPal
  • Very high wagering requirements on some bonuses, such as the no-deposit £5 bonus
  • Needless internal processing time added to all withdrawals making getting your hands on your winnings a lengthy process

T&C Apply. 18+ – Please Gamble Responsibly!

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